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Belgard-Fisher-Rayner High Performance Systems and its allied companies provide transformational training and materials. I wrote a series of workbooks for their Personal Empowerment series. That process involves emotional learning as well as mental awareness. Since the workbooks would be used as refreshers long after the training sessions ended, I wanted to recreate that learning, that connection, every time they opened the pages.
One technique was to create series of soap operas offset in boxes. These illustrated the problems and solutions for key sections.
Carefully Ralph tore the page from his notebook and pinned it over his desk. There for the world to see were his freshly written goals and commitments. No more shooting from the hip, no more quick fixes, he was going to focus his efforts on becoming the most solid, most innovative, most successful Sales Manager this city had ever seen!
Not that it had seen much so far. While the paper still rocked on the pin, Ralph's mind turned back to the obstacles. The last six months had been slow enough, but this month was terrible. Ralph worried he'd lost his touch as a leader and a salesman. The revenue report was due this morning and Ralph was convinced it would be a disaster. Van, the new division manager, would be furious. He glanced back up to his goals-this time he would face things head on. They needed to adapt their sales strategy to their customers' fiscal realities. They couldn't ignore the holes in their offerings. They had to stop planning for yesterday. The old methods were failing; they had to take some risks; they had to &ldots;
He heard Van slam down his phone in the corner office. It had to be the report. Ralph's eyes fell to the intercom. Like counting from a lightning flash to the roll of thunder he waited for the buzzer. At one his hands began to sweat, by two his stomach was churning, at three he rose shakily form his chair and wondered if he could make the exit, at four, when the buzzer went off, he was ready to promise anything.
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